SwiftCloud delivers affordable, easy-to-use software that can help your plumbing business grow.
Why is SwiftCloud the best software for plumbers?
Turn your happy clients into more sales
Included with Your Plumbers Software Risk Free TrialPlumbing Consent & e-Waiver Customer / Contact Manager Point of Sale & e-Commerce Appointment Scheduler Appointment Reminders Plumber HR Docs Plumber Landing Page Refer-a-Friend Form Customer Review Form Injury / Incident Waiver And More!
When someone has a plumbing problem, there’s a good chance they’ll go online to find a plumber to come and fix their problem. First, though, they’re going to read reviews. And when they read reviews, they’re going to consider whether people are satisfied with a company’s services. You can use your previous clients’ satisfaction to drive more business.
With our customer review software, there’s no reason for your clients to not leave a review, because we make it simple for you to send them a premade template to quickly fill out, submit, and share. With one-click sharing, they can send their reviews to Google, Yelp, Facebook, and any other platforms that you designate.
Automatically send a gorgeous template that you’ve designed once you finish working on your client’s plumbing problems. You can design it in advance to choose whether you want a 1 to 10 rating or if you want 0 to 5 stars. Customize it with your logo, URL, and colors! If they’re satisfied, the reviews can auto-publish and if they’re not, the review can open up a trouble ticket so you can find out what caused them to be less than satisfied.
Win over more clients when you show potential customers how happy others were with your services.
Automate your workflow so you don’t have to focus on the tedious
Stop wasting time with tasks that you can simply automate. For instance, if you automate your workflow to auto collect payments and signatures, you don’t have to worry about whether you have all the needed forms to get started. If a client books your services online, you can direct them to make a payment, fill out a sign-up form, auto-generate a contract to e-sign, and then finish up with a thank you note that lets them know how much you appreciate their business.
You don’t have to stop there, either. You can use our form generation software to design bait and tripwire offers for your landing pages, to design timed popovers, exit pops, landing page toppers, and more. Put on call-to-actions to draw people in. Don’t worry if you don’t know HTML – our interface is purely drag-and-drop to make it simple for you to get started.
e-Waivers can protect your plumbing business and help you earn more bucks
Protecting your business with e-waivers is a must. With all the potential liability, you want to make sure that your language is easy to understand and that your clients know what they’re signing so everyone is on the same page.
You can use custom if-then branching logic to make your e-waivers as unique as each job you’re signing up for. For instance, if your client checks that they have two bathrooms, they’ll be prompted to fill out the information on each one separately. If they only have one, they get to skip this step, saving them time, and saving you the hassle of storing unneeded paperwork.
With e-waivers, you can also lookup someone by name to make sure their information is fully entered and that they’ve signed. Use this information to add your clients to email lists and retarget ads. You can create auto surveys that trigger when the work is done. You can export to email lists. You can even email clients from within the app!
Don’t wait for e-signatures
Waiting around for a client to sign a contract can lose you potential business if they decide to go somewhere else. Instead, get your clients to sign right when they get a quote, so you can be sure that you’re the plumber that they’re choosing. Let them e-sign using their phone, their tablet, their computer, or at a kiosk in person.
When your client does sign, you’ll both be put in a Social Shared Workroom where you can add notes, make comments, upload and download docs, and more. Each person will get an emailed PDF copy of the contract sent to them.
With e-signatures, your contracts can auto-adapt based on your client. If they want an entire unit completed with your expert help, they’ll have more forms to sign than someone who just wants their downstairs toilet unclogged. You can also add photos for verification right into the doc.
You can reuse your templates, which can save you time if you have a lot of different clients, or if someone calls for emergency services.
You should be able to simply switch from paper to automation, and SwiftCloud can help you make the jump, whether you’re interested in our customizable marketing integrations, using e-signatures and e-waivers, leveraging client reviews to get more business, or automating your workflow.
Frequently Asked Questions
If-then logic can ask questions and offer information based on the answer. For example, if your user clicks option X, they will be prompted to answer option Y. If they do not select option X, the system will not prompt them to answer option Y. This keeps your waivers simple, clean, fast, and detailed.
You don’t need any coding skills to get started. Our drag-and-drop builder lets you create exactly what you need. If you’re an advanced user, you can make adjustments to the HTML, but it’s not required.
If you have any additional questions or need clarification on what SwiftCloud can do for you, reach out to us today! Our experts are standing by, reading to give you the help you need.
Electronic Signature & Payment is easy.
In short, you have two options:Get Money then e-Signature or Get e-Signature then Money
Either is fine and which option is right for you depends on the nature of your sale. If you have a smaller amount to collect (and thus more frequent), we recommend collecting money first, then getting signature.
If you have a higher dollar amount, the value of the contract is increased but the contract is usually not in force until consideration (aka payment) is made and thus for more complex contracts you probably want the contract signed first.
Either is fine, and there’s no real wrong answer – in the end, the result is the same – you need both.
To setup e-signature then payment via paypal, create your form as usual (at http://swiftcloud.io/form/create-form ) and on the right side you’ll see some options under “User Flow” like this:
There you can choose an e-commerce product or service to auto-redirect the user after signature for payment. In this example, the user will flow from (1.) Your website, to >> (2.) the signature page, then >> (3.) payment page, then (4.) back to your site for a receipt and thank you ...