The Customer Review Software to Grow Your Business & Protect Your Reputation
- Get Reviews on Autopilot
- Auto-Publish Good Reviews for Marketing
- Escalate Bad Reviews to Trouble Tickets
- Increase Referrals from Happy Clients
- Customizable Style & Branding
- Syndicate Reviews to Boost Reputation
- Easy Setup & Integration Options
You already know you need reviews, specifically positive ones. But how? Most customers just smile, say thanks, and go on about their lives. 93% of consumers say reviews influence their purchase decisions. Unhappy clients are 8 times more likely to leave online reviews than happy customers. This can skew your reputation negatively. So take active control to shape and optimize your online reviews.
Easily create your reviews portal with your branding and URL. Add to emails, website, and more to automate intake.
Automatically gather reviews. Happy customer's reviews can auto-publish for marketing and request referrals and social shares.
Negative reviews will open a trouble ticket for your management team to investigate and are not auto-published.
Where Can I Collect Reviews?
WordPress Reviews Plugin for Full Control of Reviews
Generate Customer Satisfaction Surveys
Easily create excellent looking customer satisfaction surveys in all manners of styles. Use 1 to 5 stars or 0 to 10 rating.
Add One-Click Sharing
Help spread the word to get referrals, cycle stories back into marketing, and pre-flood (firewall) good reviews to protect against online reputation attacks. Shareable on Facebook, Google, Yelp, and other platforms!
Open Trouble Ticket
Create a helpdesk ticket (on SwiftCloud) so you can address unhappy customers before they damage your reputation on the web. Make it right with your users.
Enjoy responsive design formatting for mobile phones, tablets, and desktops. Cloud-based 24/7 access, auto backups, and always the newest version.
Micro and Macro Reviews
Let your customers leave both micro-reviews, which are specific to their experience, and macro-reviews, which talk about your business as a whole. Get feedback on how you’re doing and how customers view your company.
Analyze Your Data
Find out where reviews are coming from, collection rates, and changes with our simple-to-use dashboard analytics. View historic graphs to see how your campaigns and actions have made a difference.
Easy to Use, Easy to Customize
Use our WordPress plugin to easily get started. Easily customize the look and feel of your web surveys. Ask different follow-up questions depending on scores.
Turn Positive Reviews into Marketing Assets
Increase your traffic by having stars show up in searches related to your business. Increase your profits by winning over potential customers when they see others’ positive feedback.
Works for Any Business
No matter what type of business you run, you can always benefit from positive reviews. Retail, hospitality, professional services, automotive, animal services, salon and spas, dental and medical, home improvement… the list goes on.
Easy Pricing. No Contracts. Upgrade or Downgrade Anytime.
Pricing per month when paid annually.
|Solopreneur||Team||Business||Enterprise & API|
|$12.50/mo Start Now||$20/mo Start Now||$49/mo Start Now||
800.840.3928 Ext 1
|1 to 5 Auto-Published Reviews||6 to 20 Auto-Published Reviews||20 to 200 Auto-Published Reviews||200+ Auto-Published Reviews|
|Customizable Style & Branding||Customizable Style & Branding||Customizable Style & Branding||Customizable Style & Branding|
|Easy Setup & Integration||Easy Setup & Integration||Easy Setup & Integration||Easy Setup & Integration|
|One Click Sharing to Social Sites||One Click Sharing to Social Sites||One Click Sharing to Social Sites||One Click Sharing to Social Sites|
|Open Trouble Tickets||Open Trouble Tickets||Open Trouble Tickets||Open Trouble Tickets|
|Email Support||Expedited Support||Phone Callback Support||Live Phone Support with Support Guarantees|
|Refer-a-Friend Options||Refer-a-Friend Options||Refer-a-Friend Options|
|Generate Satisfaction Surveys||Generate Satisfaction Surveys||Generate Satisfaction Surveys|
|Pre-Flood "Firewall" Good Reviews||Pre-Flood "Firewall" Good Reviews - Ask Us Your Options|
Guaranteed Value Investment
We aren't happy unless you're happy. Our software should give your company 100% ROI — in fact, we guarantee all service for 60 days with an unconditional money-back guarantee.
Frequently Asked Questions
Reviews are important because it shows that your product or service has been used successfully by other customers. People are more likely to choose a product or service when they know it’s been tested and rated by others.
We will help your customers spread the word with one-click review syndication on Google, Yelp, Facebook, and other platforms.
Yes! Current reviews will show up in search engines and you can display them on your website with auto-publishing for positive reviews.
Negative reviews will open a trouble ticket for your management team to investigate. You can also use one-click sharing to spread the word for referrals.
Automate your customer satisfaction survey from your dashboard. You can create excellent looking customer satisfaction surveys in whatever style you prefer. Choose 1-5 star ratings or use 0 to 10 ratings.
If your business has special needs, don’t hesitate to reach out. We have a development team that can work with you to make sure you are getting exactly what you need. We are improving our features and adding more every day so we can offer you the best solutions for paperless office & business automation.
If you have any additional questions or need clarification on what SwiftCloud can do for you, reach out to us today! Our experts are standing by, reading to give you the help you need.
What People Are Saying
Customer Reviews Blog ArticlesHow will customer reviews help your business grow?
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