{"id":4080,"date":"2022-01-10T16:35:32","date_gmt":"2022-01-10T21:35:32","guid":{"rendered":"https:\/\/swiftcloud.ai\/support\/?p=4080"},"modified":"2022-01-31T10:40:17","modified_gmt":"2022-01-31T15:40:17","slug":"inbound-email","status":"publish","type":"post","link":"https:\/\/swiftcloud.ai\/supportwebadmin\/inbound-email","title":{"rendered":"Inbound Email"},"content":{"rendered":"<p>SwiftCloud contains a comprehensive messaging suite, including email tools.<\/p>\n<p>This article is focused on specifically setup of your inbound email.<\/p>\n<p>Here&#8217;s what you need to know:<\/p>\n<h2>Step 1 of 2: Enable &#8220;IMAP&#8221; on your email service.<\/h2>\n<p>Click to learn more.<\/p>\n<ul>\n<li><a href=\"https:\/\/support.google.com\/mail\/answer\/7126229?hl=en\" target=\"_blank\" rel=\"noopener noreferrer\">Gmail \/ Google Mail<\/a> (IMAP is disabled by default and must be switched on &#8211; easy; you&#8217;ll also probably need to click here to generate an &#8220;<a href=\"https:\/\/security.google.com\/settings\/security\/apppasswords\" target=\"_blank\" rel=\"noopener\">App Specific Password<\/a>&#8221; and 2FA (2 Factor Authentication)<\/li>\n<li><a href=\"https:\/\/help.yahoo.com\/kb\/sln4075.html\" target=\"_blank\" rel=\"noopener noreferrer\">Yahoo Mail<\/a> (IMAP is enabled by default) &#8211; <a href=\"https:\/\/help.yahoo.com\/kb\/sln4075.html\" target=\"_blank\" rel=\"noopener noreferrer\">Details here<\/a><\/li>\n<li><a href=\"https:\/\/docs.microsoft.com\/en-us\/exchange\/clients\/pop3-and-imap4\/configure-imap4?view=exchserver-2019\" target=\"_blank\" rel=\"noopener\">Microsoft Exchange \/ Outlook<\/a> (not enabled by default, must be switched on)\n<ul>\n<li><a href=\"https:\/\/support.microsoft.com\/en-us\/office\/pop-and-imap-email-settings-for-outlook-8361e398-8af4-4e97-b147-6c6c4ac95353\" target=\"_blank\" rel=\"noopener noreferrer\">Outlook.com IMAP<\/a><\/li>\n<\/ul>\n<\/li>\n<li><a href=\"https:\/\/www.godaddy.com\/help\/use-imap-settings-to-add-my-email-address-to-an-email-client-4714\" target=\"_blank\" rel=\"noopener noreferrer\">GoDaddy<\/a> &amp; other direct hosting providers<\/li>\n<li><a href=\"https:\/\/help.aol.com\/articles\/how-do-i-use-other-email-applications-to-send-and-receive-my-aol-mail\" target=\"_blank\" rel=\"noopener noreferrer\">AOL<\/a><\/li>\n<\/ul>\n<p>If you have email set up with someone else \/ some other company than the above, just search their help system for IMAP, and you should find it &#8211; this is a common request and common protocol format.<\/p>\n<h2>Step 2 of 2: Add those settings in SwiftCloud<\/h2>\n<p>TIP: You can setup multiple accounts in SwiftCloud; also, with enterprise accounts, multiple people can check an inbox &#8211; i.e. 3 sale reps can share access to Sales@YourCompany.com<\/p>\n<p>To add them in, simply click to your main settings page (Gear on bottom left &gt;&gt; Edit Profile), then scroll to the far bottom &#8220;Communication&#8221; &gt;&gt; &#8220;Email&#8221; section.<\/p>\n<p>Click Add New&#8230;<\/p>\n<p><img decoding=\"async\" loading=\"lazy\" class=\"alignnone size-full wp-image-4081\" src=\"http:\/\/swiftcloud.ai\/supportwebadmin\/wp-content\/uploads\/2020\/11\/Email_Settings_1.png\" alt=\"Email Settings 1\" width=\"1212\" height=\"727\" srcset=\"https:\/\/swiftcloud.ai\/supportwebadmin\/wp-content\/uploads\/2020\/11\/Email_Settings_1.png 1212w, https:\/\/swiftcloud.ai\/supportwebadmin\/wp-content\/uploads\/2020\/11\/Email_Settings_1-300x180.png 300w, https:\/\/swiftcloud.ai\/supportwebadmin\/wp-content\/uploads\/2020\/11\/Email_Settings_1-1024x614.png 1024w, https:\/\/swiftcloud.ai\/supportwebadmin\/wp-content\/uploads\/2020\/11\/Email_Settings_1-768x461.png 768w\" sizes=\"(max-width: 1212px) 100vw, 1212px\" \/><\/p>\n<p>Add your details in there and click save.<\/p>\n<p><img decoding=\"async\" loading=\"lazy\" class=\"alignnone size-full wp-image-4082\" src=\"http:\/\/swiftcloud.ai\/supportwebadmin\/wp-content\/uploads\/2020\/11\/swiftcloud_email_settings.png\" alt=\"SwiftCloud Email\" width=\"1509\" height=\"1365\" srcset=\"https:\/\/swiftcloud.ai\/supportwebadmin\/wp-content\/uploads\/2020\/11\/swiftcloud_email_settings.png 1509w, https:\/\/swiftcloud.ai\/supportwebadmin\/wp-content\/uploads\/2020\/11\/swiftcloud_email_settings-300x271.png 300w, https:\/\/swiftcloud.ai\/supportwebadmin\/wp-content\/uploads\/2020\/11\/swiftcloud_email_settings-1024x926.png 1024w, https:\/\/swiftcloud.ai\/supportwebadmin\/wp-content\/uploads\/2020\/11\/swiftcloud_email_settings-768x695.png 768w\" sizes=\"(max-width: 1509px) 100vw, 1509px\" \/><\/p>\n<p>Incoming new emails will show on your home page, in the blended news feed &#8211; just click the logo far top left to go to your homepage anytime (you of course must be logged in). By default, we&#8217;ll show the 10 newest messages, but over time our system will get more advanced.<\/p>\n<blockquote><p>TIP: Your home feed shows a blend of multiple incoming message types including if configured, SMS and voicemail, with other channels coming soon.<\/p><\/blockquote>\n<p><img decoding=\"async\" loading=\"lazy\" class=\"alignnone size-full wp-image-4085\" src=\"http:\/\/swiftcloud.ai\/supportwebadmin\/wp-content\/uploads\/2020\/11\/email_settings_3.png\" alt=\"Email List View\" width=\"909\" height=\"368\" srcset=\"https:\/\/swiftcloud.ai\/supportwebadmin\/wp-content\/uploads\/2020\/11\/email_settings_3.png 909w, https:\/\/swiftcloud.ai\/supportwebadmin\/wp-content\/uploads\/2020\/11\/email_settings_3-300x121.png 300w, https:\/\/swiftcloud.ai\/supportwebadmin\/wp-content\/uploads\/2020\/11\/email_settings_3-768x311.png 768w\" sizes=\"(max-width: 909px) 100vw, 909px\" \/><\/p>\n<p>&nbsp;<\/p>\n<p>As usual, if you have any questions, let us know and we&#8217;ll update this entry.<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>SwiftCloud contains a comprehensive messaging suite, including email tools. This article is focused on specifically setup of your inbound email. Here&#8217;s what you need to know: Step 1 of 2: Enable &#8220;IMAP&#8221; on your email service. Click to learn more. &hellip;<\/p>\n<p class=\"read-more\"> <a class=\"\" href=\"https:\/\/swiftcloud.ai\/supportwebadmin\/inbound-email\"> <span class=\"screen-reader-text\">Inbound Email<\/span> Read More &raquo;<\/a><\/p>\n<div class=\"blog_postmeta\"><div class=\"blog-tags\"><ul><li><a rel=\"canonical\" href=\"https:\/\/swiftcloud.ai\/supportwebadmin\/tag\/automation\">automation<\/a><\/li><li><a rel=\"canonical\" href=\"https:\/\/swiftcloud.ai\/supportwebadmin\/tag\/email\">Email<\/a><\/li><li><a rel=\"canonical\" href=\"https:\/\/swiftcloud.ai\/supportwebadmin\/tag\/imap\">Imap<\/a><\/li><li><a rel=\"canonical\" href=\"https:\/\/swiftcloud.ai\/supportwebadmin\/tag\/marketing\">marketing<\/a><\/li><\/ul><\/div><div class=\"blog-categories text-right\"><a rel=\"canonical\" data-toggle=\"tooltip\" data-placement=\"bottom\" title=\"\" href=\"https:\/\/swiftcloud.ai\/supportwebadmin\/category\/communication\">Communication<\/a><\/div><\/div>","protected":false},"author":7,"featured_media":4079,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center 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