{"id":669,"date":"2017-02-15T17:17:02","date_gmt":"2017-02-15T17:17:02","guid":{"rendered":"https:\/\/swiftcloud.ai\/support\/?p=669"},"modified":"2020-08-04T17:47:10","modified_gmt":"2020-08-04T17:47:10","slug":"e-signature-page-not-found-error","status":"publish","type":"post","link":"https:\/\/swiftcloud.ai\/supportwebadmin\/e-signature-page-not-found-error","title":{"rendered":"e-Signature Page Not Found Error [Solved]"},"content":{"rendered":"

If you\u00a0have set up electronic signature, and are getting a “Page Not Found” error when you run a test, the most likely scenario is the thank-you-page, the page the form is set to redirect to after submission, has not been set.<\/p>\n

Here’s how to fix – it’s easy:<\/p>\n

    \n
  1. Login to SwiftCloud<\/strong> and go to\u00a0https:\/\/swiftcloud.io\/form\/my-forms<\/a><\/li>\n
  2. Click your form<\/strong>. Hopefully you followed the setup directions and created a form; if you have not, you’ll need to create a new form and follow the setup instructions.<\/li>\n
  3. Next, ensure that your thank-you page<\/strong>, which SwiftCloud \/ SwiftSignature<\/a> will redirect your users to after the signature has been captured, frozen, and converted into a signed doc, is set correctly. We don’t know this page, you have to copy it from your WordPress installation<\/a> or some other URL. Typically this is a simple page that says “Thanks! We’ve received your signed doc”, and that’s about it, but it could redirect to a payment page, a setup form, client intake info, your appointment scheduling tool, or whatever you choose.
    \n\"electronic<\/li>\n<\/ol>\n

    That’s it! Once done, this should be working.<\/p>\n

    NOTE: the above is a purely cosmetic error. Technically, if you see this error the form is probably working and probably capturing the signed document, but the final confirmation is missing.<\/p>\n","protected":false},"excerpt":{"rendered":"

    If you\u00a0have set up electronic signature, and are getting a “Page Not Found” error when you run a test, the most likely scenario is the thank-you-page, the page the form is set to redirect to after submission, has not been …<\/p>\n

    e-Signature Page Not Found Error [Solved]<\/span> Read More »<\/a><\/p>\n