# Guest User (Name Missing)

SwiftCloud

Full page: https://swiftcloud.ai/support/guest-user

## Business details

- **Phone:** 818.447.3527 (tel:8184473527)
- **Email:** swiftcloudhelp@Gmail.com
- **Website:** https://swiftcloud.ai

Guest User (Name Missing) - SwiftCloud Support

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##### GOAL:
**Show Jane Doe instead of Guest User 8349**

Problem: We need _1_ contact to be the “master namer” at any given time. This occurs because there can be multiple people in a doc (i.e. child + parent, seller(s) + buyer(s), etc.).

**TL;DR Summary:**

**Replace the most important role’s field that starts with additional contact, i.e. one that looks like this:**

[swift_additional_contact_name name="additional_contact_swift_name_1" role="Seller"]
With something like this: **(Required 1 time per doc to auto-name)**

[swift_name_both name="swift_name_both" role="Seller" required]
**NOTE: Multiple people can fill a single role** – example: Husband and wife selling a house may both legally be the “seller”, and legally, both may be required to sign. The additional_contact_swift_name_X (number at the end) must be different if you want them saved as separate contacts.

This gets a bit complex, because reality gets complex, but we can handle it all, once properly configured.

If you add multiple “Name both” into a doc, AND the role is the same, it will convert it to something like

[swift_name_both name="extra_swift_name_both_1588184473527" role="Client" required]
TIP: Revise that big string of numbers to something useful, like

[swift_name_both name="extra_swift_name_both_bottom role="Client" required]

> **The “extra_” prefix in front of any shortcode tells SwiftCloud to basically ignore the contents, to not treat as a reserved field. These names will show in the PDF, but do not affect the contacts that get generated.**

Example:

- [swift_address address_type=”Work” required role=”Client”] — this will get saved to the contact’s address book as their address. If you enter Jane Doe and below enter Minnie Mouse, the contact will get created as Jane Doe.
- [ **extra_** swift_address address_type required role=”Client”] — this will **not**. We’ll basically ignore it, other than including in the signed doc. “Minnie Mouse” will show on the PDF, but that’s it. The data is ignored beyond that.

> TIP: You can split this into first name, last name if you prefer; if you use swift_name_both, our system will automatically split this into first and last name (most common).

…and both will get added to your address book separately. This is also key for multi-party e-Sign or forms.

> NOTE: For multi-party eSign, SwiftCloud will replace shortcodes, and the dominant-role on-the-fly based on who is signing.

This only affects multi-party (3 or more) eSign.

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