Sessions - Chain image

A “Session” is an doc + personalized data within it.

TIP: Often used for sales contracts or HR packets.

Note there are 2 Modes to Sessions:

  1. SALES “ACTIVE” MODE: Parties are known – “Backend Mode”.
    Example: Sales Contract for a specific client.
  2. WEB “PASSIVE” MODE: Parties are unknown, and automation rules are created based on role. The first party to eSign inputs the email of next party / parties (i.e. temp worker fills out employer’s info). Example: Temp Staffing Agency Timesheet, or a form sitting on the web that can be filled out anytime.

In all of these, when there are multiple parties, the social workroom will be created as normal. If you have 5 people sign with 3 different roles (i.e. 2 business partners or husband+wife might fill one role), then you’ll have a workroom shared with 5 or 6 people (6 total, if you don’t fill one of the 5 roles).

Role based e-Sign Automation


  • e-Sign docs that require multiple parties to sign, and Party A has signed but not yet Party B
  • Complex forms on which a user saved their session, so they can return later – such as for a business financing application requiring tax returns
  • HR “Envelopes” for employee onboarding that that are a bit complex and thus warrant the user saving their progress as they go, so if for example their laptop lost internet connection, they’d still have most of their work without starting over
  • Sales Contracts on which you fill in most of the contract details so that when the client gets it, they just need to verify some things and sign it. Fields can be unlocked (say, spelling of their last name) or locked (say, a price) and even tied to a specific role (buyer-fields vs. seller-fields).


You can access an existing session or create a new one from one of two places:

  1. Contact Detail – click files at the bottom, or add new – OR
  2. The file itself – click the Sessions tab. Once you click it, you can see recent sessions and/or click add new.

Here’s the view from the doc editor backend… to create a new session simply click the orange Add New button, of course; it will ask you who to add and what role they play if needed. If you only have one role in the doc, the system won’t ask.

You can also click any name to bring up an existing session.

e-sign Sessions View

Click the Add New orange button top right (yellow arrow) then fill in a name or email into the “who-box” (orange arrow) and define a role.

TIP: The roles should correspond to your doc. You also fill a role (i.e. vendor, supplier, employer, agent).

Sales Collaboration

Here’s another way of getting to the same sessions – from the user’s contact detail page. Simply click the link in the table, or click the Add New if needed.

e-sign Contact Detail view

As always, if you have any questions let us know and we’ll update this page.

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